What to Do After Storm Damage in North Carolina: Step-by-Step Guide

When severe weather hits North Carolina, the steps you take in the first 48 hours can make the difference between a manageable repair and extensive interior damage. Here's what Triangle area homeowners should do after storm damage — and what to avoid.

Step 1: Ensure Safety First

Before assessing damage, make sure your family is safe. If there are downed power lines near your home, stay away and call 911. If there's significant structural damage, contact local emergency services.

Step 2: Document the Damage

Take photos and videos of all visible damage from the ground — don't climb on a wet or storm-damaged roof. Document:

• Missing or damaged shingles
• Dented or displaced flashing
• Water intrusion or ceiling stains
• Hail damage to siding, gutters, and outdoor fixtures
• Fallen tree branches on or near the roof

Step 3: Schedule a Professional Roof Inspection

Contact a licensed roofing contractor for a thorough inspection. A professional can identify damage that isn't visible from the ground — including underlayment damage, compromised seals, and structural issues.

EXETR Exteriors offers free roof inspections across Cary, Raleigh, Wake County, and the Triangle area. Our team uses photo documentation and satellite measurement technology to provide a clear, detailed assessment.

Step 4: Prevent Further Damage

If there are active leaks, place tarps or buckets to minimize interior water damage. Your roofing contractor can install emergency tarps on the roof to prevent further water intrusion while you plan repairs.

Step 5: Contact Your Insurance Company

Notify your homeowner's insurance company about the damage. Provide them with:

• Photos and videos of the damage
• The date and type of storm event
• Your contractor's inspection report

Your insurance company will assign an adjuster to evaluate the damage. Having a professional contractor's inspection report strengthens your communication with your insurance carrier.

Step 6: Review Repair vs. Replacement Options

Not all storm damage requires a full roof replacement. Depending on the extent of damage, your contractor may recommend:

• Targeted repairs — replacing damaged shingles and flashing in isolated areas
• Partial replacement — replacing one slope or section of the roof
• Full replacement — when damage is extensive or the roof is near end of life

Step 7: Choose the Right Contractor

After storms, out-of-state contractors often go door-to-door offering quick fixes. Protect yourself by choosing a local, licensed, insured contractor with documented processes and verified reviews.

EXETR Exteriors is headquartered in Cary, NC, with 500+ completed projects and a 5-star rating. Every project runs through our proprietary XOS platform, which provides:

• Documented inspections with photo reports
• Line-itemized estimates for insurance communication
• Real-time project tracking
• Vetted, qualified crews

Common Mistakes to Avoid

• Waiting too long. Hidden damage worsens over time. Schedule an inspection within 48 hours of the storm.
• Climbing on the roof yourself. Storm-damaged roofs are dangerous. Leave inspections to professionals.
• Accepting the first door-to-door offer. Take time to verify credentials, insurance, and reviews.
• Underestimating hail damage. Hail can compromise shingles even when damage isn't visible from the ground.

Storm damage? Schedule your free inspection today. Call (919) 717-4032 or visit our contact page. EXETR Exteriors serves Cary, Raleigh, Wake County, Durham, and the entire Triangle area.