Privacy Policy
Last Updated: August 18, 2026
1. Introduction
EXETR Exteriors (Exetr Exterior Technologies) ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
2. Information Collection and Use
We may collect personal information such as your name, email address, phone number, and any other details you provide when you fill out forms on our website or interact with our services.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Communicate with you regarding inquiries or services
- Provide customer support
- Send SMS messages ONLY to users who have explicitly opted in (see Section 4)
4. SMS Communication & Consent
SMS consent is entirely optional and is NEVER a condition of using our services, submitting a form, or creating an account.
You will only receive SMS messages from EXETR Exteriors if you actively opt in through one of these methods:
- Checking the optional, unchecked SMS opt-in checkbox on our contact form at /contact
- Texting the keyword STORM to (833) 776-0444
- Scanning a QR code on printed marketing materials or event signage
- Filling out a paper opt-in form at EXETR-sponsored events or trade shows
Submitting the contact form WITHOUT checking the SMS opt-in checkbox does NOT constitute consent to receive SMS messages. Your phone number provided on the contact form is used solely for call-back purposes unless you separately opt in to SMS communications.
Opt-in is voluntary and consensual. No cold outreach or purchased lists are used. Message frequency is approximately 2-4 messages per month. Message and data rates may apply depending on your mobile carrier.
5. Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us. To resubscribe after opting out, reply UNSTOP. For assistance at any time, reply HELP or contact us directly.
6. Data Sharing & Third-Party Services
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent will not be shared with any third parties for marketing.
We use Telnyx LLC as our SMS service provider to deliver text message communications. Telnyx processes your phone number and message content solely to transmit messages on our behalf. Telnyx's privacy policy is available at https://telnyx.com/legal/privacy-policy.
We may share your information only when required by law or to protect our legal rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.
8. Cookies & Tracking
We may use cookies and similar technologies to enhance your experience on our website.
9. Your Rights
You may request to access, update, or delete your personal information by contacting us.
10. Children's Privacy
Our services are not intended for individuals under the age of 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Address: EXETR Exteriors, 5000 Centregreen Way, Suite 500, Cary, NC 27513
- Email: office@exetr.com
- Phone: (919) 717-4032